Returns & Exchanges
At Untamed Cat Food, we want you and your feline companions to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a flexible 30-day return policy for all unopened and unused products.
Initiate Your Request
Log into your customer portal or contact our support team within 30 days of delivery to request a return authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all seals remain intact and the product is in resalable condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing